FAQ's

How long should I wear my Selfcare shield for?

We recommend 10-15 minutes a day for best results.

How long should I charge it for before using?

Grand question! We say till the lights turns blue. This is normally 30-40 minutes.

Is the Selfcare shield wireless?

Yes! Wireless after charging and leaves you hands free

How do I use?

🧖🏽‍♀️ Clean skin

🧴 Apply any serums you want to be absorbed in deeper by the LED light.

☝🏽 Push button on side for 3 seconds until desired light color appears (3 colors).

📚 Relax and leave on for 10-15 minutes for best results.

     Please find a video on how to use here

When will I see results?

The more you use, the faster you will see results! 10-15 minutes a day will give optimal results.

Should I avoid sun while using my Selfcare LED light Therapy Shield?

SPF should be worn to protect your skin after immediate use of mask to avoid sun sensitivities.

SHIPPING FAQ's

How long will it take to process my order?

Although we try our best to ship same day, please allow 1-2 business days to process your order. We understand you're excited and were even more excited for you to get glowing skin! Please exclude weekends and holidays as processing days.

Do you ship internationally?

At the moment we do not ship internationally, but this will soon change. We want all the world to have glowing skin, not just North America.

When will I receive my order?

You should receive your order after being processed within 2-4 business days. If you're located in Los Angeles were we are based, you could receive your order sooner.

Overnight orders: All orders must be placed before 1pm for same day processing and shipping.

Which shipping company do you use?

To ship your order we us USPS or UPS. A tracking number will always be provided when your order is shipped in a separate email.