RETURNS

How long do I have to return my Selfcare Mask? 

We offer a 21 day 100% money back guarantee. 


What if my mask comes damaged?

Don't fret! If your item comes damaged, please contact info@theselfcaremask.com immediately to resolve this issue as soon as possible.


Can I still return during Covid-19?

Unfortunately, we are not accepting returns or exchanges at this time. If you have a specific problem or error function, you can submit a replacement request via email at support@theselfcaremask.com and your case will be reviewed. Just make sure to have your order number handy in the email. 


How long will it take to get a reply via email?

Normally emails are replied to within the next business day. Don't worry, we will get back to you.